Simplicity at its best! All concise and straight to the point.

I enjoyed the course because it was broken down for clarity. I appreciate that it is intuitive as well.

It is long, but otherwise, it was educational and helpful to make all of our lives easier!

Thanks,

Erin Desmond

Easy to understand and makes work detail and easy

Excellent Course! Highly recommended for persons in this field.

its good 

Very detailed explanation and very informative 

This was a long but informative training session, I had no idea how to use a detailed data base as this one is, before. I appreciate all the details and the step by step instructions for learning and understanding this program.

Thank you! It will be helpful 

The lessons were clearly laid out, easy to follow, and covered all the essential aspects of using HIFIS effectively. The step-by-step guidance made it easier to understand how the system works.

very clear and concise and allowed user to stop and start when able.

It was detailed, easy to follow and comprehensive

A lot of great and to the point information

Helpful background information before I begin my case management training, thank you!

All information was very helpful

Super informative and in depth detail.

Very thorough overview.

Very user friendly. I am excited to begin using HIFIS.

I like the fact that with HIFIS documentation would be more organized and easy to access.

The training is very straightforward.

Well articulated and professional training. The system or the software is excellent too

Very thorough course. When HIFIS is completely implemented, it will help us better serve people in our communities. 

It's easy to understand, the instructions are simple.

I think the trainer was efficient and precise.

The detailed explanations and demonstrations of all the parts of fine-tuning, and specific examples at a very granular level.

I liked that it was customized for Dufferin so it was very relevant. Overall I think it was pretty good. Helped me to understand and navigate HIFIS better. Thank you.

Very helpful videos that were able to be viewed on my own time.

Every aspect of the course was very helpful

Each section was very descriptive and succeeded in explaining how to use it in addition to how it is utilized across every shelter.

The short module videos were great so I could complete the course as time allowed

In my opinion, Ali came across very knowledgeable about both HIFIS and the context in which HIFIS is used, yet relatable and understandable. Use of humour was appreciated. This course could have been so boring, but was the opposite. No small feat!

Easy to follow, well made.

Teacher was very clear in their explanations.

Effective, informative and concise. I loved it

The training is comprehensive

The way that things were broken down and explained clearly.

I like the way the video clip are short

I thought Ali did a great job teaching the course and it made understanding the new HIFIS 4.0 so much easier.

Very comprehensive.

Big improvement from the old HIFIS! Cant wait to try it out but I do like our notebooks and hand writing information. I would think it might feel cold and impersonal to use a computer during an intake. I found Ali Ryder to be very fast and effective communicator! Thanks for the training miss!

Also love the mailing lists between organizations!

I like the popcorn humor and yes I did chose it as an answer!!

The training was very informative and interesting. I think we should have practical demonstration  every three month where we can assess situation and come up with more strategies to end homelessness.

I particularly liked the assignment at the end, I find this course (and the last one) gave a really great opportunity to test your knowledge at the end of the course. And thanks for answering my 1 million questions :)
Looking forward to the DIY Priority list! I'm sure it'll be the best one YET!

As a new learner I found it very helpful. Explains all details of the system. There is no need to ask any extra questions.

The breakdown of each component of the course was helpful, the processes were detailed as well. Good job!

Super thrilled and glad I was able to participate. I really enjoyed the way you explained things and learned a bunch of neat tricks I did not know existed in crystal!
Thanks Ali :)

Very Informative and I did enjoy the small group setting.

Ali made the course easy to learn

Having the material broken down into easy-to-follow, manageable steps is really helpful. Otherwise, the volume of material and all of the tasks required for implementing HIFIS can seem overwhelming!

I can not say enough good things about this class, ACRE Consulting and Ali Ryder. This Term really went into detail about a lot of modules in HIFIS and how to configure staff rights to reflect those. It's the attention to detail that makes this course so easy to follow and makes the most confusing things in HIFIS seem simple.

Ali, you are a born Teacher! Clear, fun and relevant. Particularly enjoyed the instructional videos. Bonus: Also, appreciated the Case Study examples that focused on alternative options to maximize the potential effectiveness of HIFIS 4. Well done! (Eager to start Term 3. Lol!) Many thanks to HIFIS Guru Ali!

Your report just found the client I was looking for in like 30 seconds and I had spent hours last night digging through every cluster we had...

That was the best $500 of someone else's money that I've ever spent.

The sequence of the 4 terms was bang on. I also love the case scenarios from other communities... love the perspective!

The new information provided in an easy to learn manner.

Bulk upload! Yayy! :-)

Loved the HIFIS 4 Masterclass! So helpful to have the materials available to refer back to through planning and implementation

Thanks again for the training Ali, it might be the single most useful training I’ve completed at work!

The City of Peterborough Social Services Division launched the Homeless Individuals and Families Information System (HIFIS 4) in April of 2017 with the support and guidance of ACRE Consulting.

Ali was a pivotal member of the implementation team in the year leading up to the launch, as she guided the team through challenging decision-making processes. She travelled often to our community for meetings, group training and even one-on-one sessions. She was able to articulate the usage of features, the impact of customizations and how to successfully manage system changes.

In the year and a half since our implementation, Peterborough has continued to benefit from the resources provided by ACRE Consulting. Training manuals, user guides and most significantly: reports. Ali has created numerous custom reports that assist us in meeting our reporting requirements, making them invaluable.

ACRE Consulting helps inform the HIFIS community with weekly newsletters and informative articles available on the website. Despite the completion of Peterborough’s contract, Ali remains a constant source of support and advice.