Get those client files in good shape! This bundle includes four premium reports focusing on the completeness of your Client Information:

1. Client Vitals Completeness;
2. Client Information Completeness;
3. Housing History Completeness 1; and
4. Housing History Completeness 2.

Reports can be purchased individually or as a bundle for 40% off regular price!

This report contains a summary of relevant information about a client subgroup: deceased clients. For a given date range, it displays how many and which clients died in that period. It also aggregates causes of death, gender, indigenous identity, citizenship and veteran status, and housing status at death. The report shows trends of client deaths over time, contains information about related incident reports, and assists caseworkers to audit their files by indicating which deceased clients still have open files.

Hunt down those duplicate clients! This report uses advanced methods to identify potential duplicates, helping you identify duplicate clients with misspelled names, swapped middle-first names, and even matching aliases. You get to choose whether to include clients with Declined - Anonymous consent, and whether you want to expand your search to other Clusters. Improve your database's uniqueness today!

This report contains a visual representation of the dates for which Housing History (or Admissions) data is present or absent for each recently assisted client. The report prompts for a single service provider and a date range, and every client that received services of any sort from that service provider in the date range are listed, along with every date in the range.

This 13+ page report displays useful aggregated data about how well or poorly specific shelter service providers and users are performing at collecting prior housing history data when clients present for shelter. The report prompts for a date range and service providers, and calculates how much is known about the client's residential situation since their last shelter stay.

Do you suspect that a client disappeared because they were merged? Wonder how frequently your super users are actually using the merge function? If you want to get a better handle on how clients are being merged in your community, this is the report for you! With two different output options, you can choose to either look for a specific client, or review multiple merges that took place in your community.

Wondering whether your staff are actually using the modules you've provided them with access to? This is the report for you.

This report shows aggregated usage patterns for users at selected Service Providers in a selected date range. It looks at data about the frequency of record creation in the Client Management modules (e.g. Admissions, Case Management, Incidents, etc.). The report displays average record creation frequency per user, broken down by Service Provider and Rights Template.

This 21+ page report helps communities to assess whether clients are being assessed on time. It measures when the SPDAT was completed for clients, relative to the milestones of: client file creation, providing explicit and CA consent, first shelter book-in, first VI-SPDAT, and first becoming homeless and chronically homeless. The report shows clients served by specific service providers within a specific date range.

This 18+ page report helps communities to assess whether clients are being assessed on time. It measures when the VI-SPDAT was completed for clients, relative to the milestones of: client file creation, providing explicit consent, providing coordinated access consent, first shelter book-in, and first becoming homeless. The report shows clients served by specific service providers within a specific date range.

This report is intended to allow Ontario communities who receive HPP funding to use HIFIS data to report out on the By-Name List section of the HPP reporting requirements. Broadly, it reports on the aggregated inflow and outflow to and from your By-Name List (BNL) and breaks down these numbers into the priority population groups.

This is an unofficial report and is not endorsed by the Ontario MMAH.

This report is intended to allow communities in Ontario who receive HPP funding to use HIFIS data to report out on the Emergency Shelters section of the HPP reporting requirements. Broadly, it reports on emergency shelter capacity and usage, broken down into priority population groups.

This is an unofficial report and is not endorsed by the Ontario MMAH.

Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.

Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.

Shelter supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; running reports; managing shelter beds; managing user accounts; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average shelter supervisor; your shelter may do things somewhat differently.

Case manager in a shelter? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4.5 hours.

Note that this is generic training for an average shelter-based case manager; your shelter may do things somewhat differently.

Housing-based case manager? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average housing-based case management worker; your service provider may do things somewhat differently.

Housing-based case management supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average housing-based case management supervisor; your service provider may do things somewhat differently.

Outreach worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; outreach mapping; and running reports.

Total learning time is about 2.5 hours.

Note that this is generic training for a typical outreach worker; your service provider may do things somewhat differently.

Do you provide non-residential case management? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average day program case manager; your service provider may do things somewhat differently.