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Active Client Summary
ACRE Consulting Freebie
This report was created by ACRE Consulting to help communities understand the scope of their homeless population, in real time. This report measures the following three indicators:how many clients have active and valid consenthow many clients are actively receiving serviceshow many clients are known to be homeless A combination of these three measures can be used to determine how many people are known to be active...
Anonymous Clients
ACRE Consulting Freebie
This simple report displays a list of all clients with active Declined - Anonymous consent, at selected Service Providers.
CAEH Case Conferencing Report
Canadian Alliance to End Homelessness
This report is designed to help communities with their Action-Oriented Case Conferencing by dividing their actively homeless clients into three buckets: Assess, Match, and Navigate. For each bucket, clients are listed, along with the date they were added to the bucket and how long they've been in the bucket.
HIFIS Health Check 2.0
Canadian Alliance to End Homelessness
This newly updated HIFIS Health Check pulls data from HIFIS along 6 metrics:
- Cluster integration
- Consent
- Potential duplicates
- Unknown housing status
- User logins
- Inactive clients receiving services
Together, these metrics should serve to provide a high-level overview of how well your HIFIS data is able to support your Coordinated Access system and meet Reaching Home directives.
CAEH Monthly Inflow/Outflow Report
Canadian Alliance to End Homelessness
These reports are designed to help communities report on and analyze the monthly changes in their homeless population. There are three versions available: chronic, veteran, and all homeless. These reports display active, aged in, newly identified, returned from inactive, returned from housed, moved to inactive, and moved to housed, all for a single cluster for a specified month.
Case Management Activity Monitoring
City of Hamilton
This report shows a list of clients that have open case files and have had no activity within their case file(s) since a specified date at the selected Service Provider(s). Activity is defined broadly and includes adding or editing Comments, Sessions, Documents, Session Appointments, Session Comments, or editing the Case file itself.
Chatham Case Management List
Municipality of Chatham-Kent
For the municipality’s CHPI reporting needs, they requested a report that will show: The number of Goals that were closed successfully versus unsuccessfully and what the goals were; How many of these goals had a Session created and what type of Session was it; Organized by case manager as well as Service Provider.
Chronically Homeless List [Thunder Bay]
District of Thunder Bay Social Services Administration Board
Chronically Homeless List [York]
Region of York
This report displays a list of all clients who are chronically homeless at the time that the report is generated, along with their total length of time homeless in the past year, and their current housing situation. Clients who are newly chronically homeless (became chronically homeless in the past year) are highlighted in yellow. Note that this report hard-codes a definition of homelessness; only particular housing types are included and it does not utilize the default rules nor does it look up a housing continuum.
Client Demographics Report
Region of Durham
This report displays all clients who received any services from selected service providers and programs, and displays age and gender, geographic region, household information, contributing factors, and income data.
Client Stays and Durations
Region of Waterloo
This report lists all clients currently booked in to selected Service Providers, and, for each client, lists their current stay duration, their total number of accumulated bed nights since a specified date, and the number of shelter book-ins since the specified date.
Closed Cases Report
Municipality of Chatham-Kent
This report displays all clients who received any services from selected service providers and programs, and displays age and gender, geographic region, household information, contributing factors, and income data.
Community Homelessness Prevention Initiative (CHPI)
This bundle of reports offers a free option for communities to pull data out of HIFIS and use for their CHPI reporting. These are not official reports and are not endorsed by HIFIS, ESDC, or the Government of Ontario.
Note: The CHPI program has been discontinued and these reports will not be maintained going forward. For the new HPP program that replaces it, see Homelessness Prevention Program (Ontario).
Contact Tracing Report
ACRE Consulting Freebie
This report is designed to assist communities during the COVID-19 pandemic. If you have a client that you know has contracted the virus, run this report, selecting that client as a parameter, and the report will give you information about where the client has interacted, and with whom, in the past 30 days.
Coordinated Access Audit
Lambton County
This simple report was comissioned by Lambton County to identify which clients were missing from their Coordinated Access module. It's intended to be exported to Excel and then filtered as needed, and just shows an anonymous list of clients along with their cluster, client status, housing status, Coordinated Access consent status, and whether or not they appear within the Coordinated Access module. Clients who would not appear are highlighted along with the reason they are not appearing.
Current Clients - Stay Durations
Region of York
Daily Active Client Report
Region of Waterloo
This report includes all Stays, belonging to the selected Service Provider, or at Motels and Referred by the selected Service Provider, that existed at 4:00am on the selected Date. This includes clients that have since booked out, and clients that are still booked in.
Daily Occupancy Checklist - Singles
Region of Waterloo
Daily Occupancy Checklist - Families
Region of Waterloo
Data Cleanup Report: 80+ Year Old Clients
City of Peterborough
This is a data quality report that identifies clients aged 80 or older.
Data Cleanup Report: Children at Non-Family Shelters
City of Peterborough
This is a data quality report that identifies children at specified shelters.
Data Cleanup Report: One-Person Families
Region of York
This is a data quality report that identifies families comprised of a single family member.
Duplicate Name Search
Region of Waterloo
This report displays a list of clients that have similar names, as specified by the report parameters. Note that it only matches exact strings, so for example "Jon" and "Jonathan" might return a match but "Jon" and "John" would not.
First Time Shelter Intakes Over Time
City of Ottawa
This report, commissioned by the City of Ottawa, aggregates data from the first shelter stay of clients in HIFIS 4. In other words, for each client, it looks up to see what was their first date of shelter admission, out of all the stays that have been recorded in HIFIS. Then it summarizes the total unique number of new shelter clients by month and by year, allowing you to track long-term shelter inflow data. There is no date parameters for this report; instead it automatically displays data for up to the past 5 years (if there is data going back that far).
Geographic Region Report
Region of Waterloo
This report includes all Stays that began on or before the Report End Date and are still ongoing or ended on or after the Report Start Date, at any of the selected Service Provider(s). For these stays, it shows the Geographic Region from the Housing History of each client's previous housing and previous permanent housing.
Goods Report
Dufferin County
This report lists Goods from the Goods & Services module and lists which clients received each type of Good.
Goods Summary Report
Region of York
This report aggregates data for goods provided in a specified date range at specified Service Providers.
Group Activities Summary
Region of York
This report aggregates data for group activities in a specified date range at specified Service Providers. It sorts by type of group activity, and displays group activity attendance trends over time.
Highest Service Users
Municipality of Chatham-Kent
This report lists all clients that have had a minimum of X number of total services in a specified date range, where the user running the report specifies the value for X. Clients are sorted in order, with the highest service users first.
Homeless Response Line Admission Report
Municipality of Chatham-Kent
In Chatham-Kent, the Admissions module is used to track motel stays, where each Room in HIFIS is the name of a Motel. The report was requested to show the names of every person admitted, the dates, and then the reason that they were discharged, and to show what staff completed the admission.
Homeless Response Line Call Log
Municipality of Chatham-Kent
In Chatham-Kent, the Calls and Visits Log is used to record incoming calls on a hotline. Staff answering the hotline then make arrangements for the caller to stay at a motel. Report shows call information, caseworker, and whether they ended up with a stay or a turnaway after the call.
Homes 4 Youth Program Report
Municipality of Chatham-Kent
This report lists all clients with a case open in the selected date range, at the selected service provider. For each client, the following data points are listed: risk of homelessness, contributing factors, housing subsidies, program payments, housing search start date, programs, and case management open and close dates.
Housing Move-In Dashboard
Canadian Alliance to End Homelessness
This simple run chart displays the number of monthly transitions from homelessness to housing recorded in HIFIS. Users can choose whether to include non-chronic, transitional, and unknown statuses before move-in. This report was inspired by the CAEH Performance Management Tracker.
Housing Placement Move-Ins with Supports
This report displays aggregated and detailed information about housing placements that have had a move-in during the report range. It displays Program information but does not have a Program parameter, so it should be usable by communities who are not making use of the Programs field.
Housing Placement Summary
Municipality of Chatham-Kent
Report that shows, for each active housing placement, the name of client, how long they have been currently housed, how many times they have been rehoused, and average length of previous housing stays.
Housing Stability Client List - Income Source
Region of Waterloo
Lists all active clients during the selected date range receiving social assistance. Type of social assistance is listed for each client.
Housing Status at Intake and Discharge
Region of York
This report aggregates information for the housing of clients before and after entering shelters. It displays housing type prior to intake, reason for service, housing type after discharge, and reason for discharge.
Length of Stay Report
ACRE Consulting Freebie
Missing Fields Report
Region of York
This report displays a list of clients who received services within a specified date range at specified Service Providers. The report then displays mandatory modules (defined by York Region) and indicates whether the module contains any data or not.
Monthly Occupancy Report
City of Ottawa
This report was developed for the City of Ottawa to show a list of all clients that had stayed in selected shelter(s) during a specified date range. The report lists clients, grouped by household, and displays each client's family role for that household, along with each family member's date of birth, admission date, and discharge date.
Monthly Program Billing Report
City of Ottawa
This report was developed for the City of Ottawa to show a list of all clients that had stayed in selected shelter(s) during a specified date range. The report lists clients, grouped by household, and displays each client's family role for that household, along with each family member's date of birth, admission date, and discharge date.
Distribution of Clients by Days in Shelter
ACRE Consulting Freebie
This simple report takes all clients who have stayed in the selected shelter(s) in the date range, and counts the total number of nights they stayed in shelter during that date range. The graph then sorts the clients by the total number of nights in shelter during the range. Note that this report works best if you select a long date range, like 1 year.
This report is a free tool that's a companion to my data wizardry presentation, You're Probably Lying About Homelessness, which you can watch on the webinars archive page.
Open Caseload Report
ACRE Consulting Freebie
This report examines the number of open cases to determine current caseload. It is a tool for communities which are delivering case management services to people experiencing homelessness, to examine whether caseloads are balanced across case managers, and whether overall caseloads meet established standards.
Prioritization List [Brantford]
City of Brantford
This report was commissioned by the City of Brantford to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of these modifications include: Contributing Factors, trimorbidity, current Case goal and caseworker, Family size, approaching inactivity, and presence on a Waiting List.
Prioritization List [Durham]
Region of Durham
This report was commissioned by the Region of Durham to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of these modifications include: date and location consent was signed at, approaching inactivity, date Housing History was updated, trimorbidity, trauma/abuse, family reunification, and a unique prioritization formula.
Prioritization List [Lambton]
Lambton County
This report was commissioned by the County of Lambton to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of these modifications include: bypassing the default calculation of chronicity, pulling out some fields from the VI-SPDAT, and using Reason for Service data to determine institutional discharges.
Prioritization List [Thunder Bay]
District of Thunder Bay Social Services Administration Board
- Contributing Factors,
- Turnaways,
- client creation date,
- most recent service provider interaction,
- consent type, and
- most recent city.
Prioritization List [Waterloo]
Region of Waterloo
This is Waterloo's prioritization list, which pulls data from a Waiting List called PATHS, and includes the following data: name, household type, household size, gender, age, status (Waiting List Priority), caseworker, VI-SPDAT score, SPDAT score, date added to waiting list, date removed from waiting list, days on waiting list, chronic status, trimorbidity (derived from VI-SPDAT), risk (derived from VI-SPDAT), critical safety (derived from Watch Concern), previous shelter, CHAC (presence on another Waiting List), housing preferences (from Custom Table).
Quality Assurance: Clients Missing Housing Records
City of Peterborough
This report includes clients currently booked in to shelters, with no housing history record, or no updates to housing history in the past 180 days.
Quality Assurance: Clients Missing Income Records
City of Peterborough
This report includes clients currently booked in to shelters, with no income record, or no updates to income in the past 180 days.
Quality Assurance: Clients Missing VI-SPDAT Records
City of Peterborough
This report includes clients currently booked in to shelters, with no income record, or no updates to income in the past 180 days.
Daily Shelter Occupancy (Fixed)
ACRE Consulting Freebies
This report shows, for each day in the report range, the number of book ins and book outs and stays.
Note: this is a fixed version of the official HIFIS report.
Returns to Shelter Over Time
City of Ottawa
This report aggregates data from the shelter stays of returning clients in HIFIS 4. In other words, when a client has previously stayed in a shelter, then after a period of at least 90 days not in shelter, has a new shelter intake, the date of their new shelter intake is counted. Then it summarizes the total number of returning shelter clients by month and by year, allowing you to track long-term shelter inflow data.
Room-Based Occupancy
City of Hamilton
This report is intended for family shelters to calculate their room-based occupancy rates (as opposed to bed-based occupancy rates) over time.
Security Report
Region of Waterloo
This report includes all actions stored in the audit log performed by Users logged in at the selected Service Provider within a specified Date Range. For each action, several data points are reviewed: IP address and Client ID. Then, for each User, several data points are displayed regarding their actions in a given month.
Service Restrictions
Region of Waterloo
This report was commissioned by the Region of Waterloo to reproduce the existing Barred Clients report from HIFIS 3.
Services Report
Dufferin County
This report lists Services from the Goods & Services module and lists which clients received each type of Service.
Services Summary Report
City of Hamilton
This report aggregates data for services provided in a specified date range at specified Service Providers.
Sessions Report
Dufferin County
This report lists Sessions from the Case Management module and lists which clients received each type of Session.
Simple Case Management List
Municipality of Chatham-Kent
A report that a case manager can create that shows all of their open and closed cases for the month . This should show number of cases opened and closed for a time period but also list the client's name for each case.
Stealth Clients
ACRE Consulting Freebie
This simple report displays a list of all clients with the Hidden state.
Turnaways Summary
Region of York
This report aggregates data for turnaways in a specified date range at specified Service Providers. It displays reason for turnaway, incoming and outgoing referrals on turnaways, and the turnaways trends, month-over-month.
VI-SPDAT Distribution Report
ACRE Consulting Freebie
This report displays the distribution of VI-SPDAT scores, grouped by type of VI-SPDAT.
Waterloo Incident Report
Region of Waterloo
This report, commissioned by the Region of Waterloo, lists all incidents for a selected client on a specific date. It is designed to provide a printable incident report, rather than aggregating data related to incidents.
Waterloo Motel Billings Report
Region of Waterloo
This report cross-references data from shelter Admissions and the Goods & Services module, based on Waterloo's practices for motel stays. Because it is fairly specific, this report is not likely to be very useful to other communities.
Waterloo My Client Dashboard
Region of Waterloo
This report shows, for a single client, their housing status, whether they have a housing plan (custom table), their recent VI-SPDAT/SPDAT data, whether they have acitve service restrictions, whether they are on any waiting lists, what programs they are actively enrolled in, and their history of service.
Winnipeg HPS Report
Homelessness Information Partnership of Winnipeg
Used for HPS reporting. Report includes: referrals; turn aways; reason for service; breakdown by age, gender, veteran, immigration; episodic and chronic calculations; and length of stay.
York Auditing Report
Region of York
- A summary of the user’s rights templates and what Service Providers they have access to
- A list of all the user’s activities in a specified time period
- A summary of the modules the user accessed, and how many times
- A summary of the clients the user accessed, and how frequently
- A summary of the user’s activities over time, per weekday, and per hour
Local Look-Up Table Configuration
ACRE Consulting Freebies
This report shows a list of active values in all look-up tables, with the option to show or hide custom values.