Data sharing is great, but it's also hard to balance the need to protect clients' privacy against the potential benefits of an open system. And it's even harder to figure out the right language to communicate with staff, so that they're comfortable with the consent conversations they need to have with their clients.
The Region of Waterloo did a great job of making a short (5-minute) video that they use to train their staff about privacy and consent in the context of HIFIS 4.
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